Last updated: April 08, 2026

These Terms and Conditions ("Terms") govern Your access to and use of the DoughRemi website and services (collectively, the "Service"). By accessing or using the Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You must discontinue use of the Service immediately.

1. Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the conditions set forth below. These definitions shall apply regardless of whether they appear in singular or plural form.

Definitions
For the purposes of these Terms and Conditions:

• Company (referred to as "the Company", "We", "Us", or "Our") refers to DoughRemi, a sole proprietorship student-owned pastry business located in Bocaue, Bulacan, Philippines.
• Service refers to the DoughRemi website and ordering platform.
• Website refers to DoughRemi's online ordering platform.
• You refers to the individual accessing or using the Service.
• Order means a request submitted by You to purchase products from the Company.

2. Nature and Scope of the Service

The Service is an online platform that allows customers to browse and order pastry products. The Company operates exclusively under a guest-ordering system, and no account registration is required.
The Service is intended for lawful use only and is limited to the functionalities explicitly provided by the Company.

3. Eligibility

By using the Service, You represent and warrant that:
You are at least eighteen (18) years of age; or
You are accessing the Service under the supervision of a parent or legal guardian

4. Ordering and Customer Obligations

When placing an Order, You agree to:
Provide accurate, current, and complete personal information
Ensure that delivery details are correct and accessible

The Company reserves the right to:
Refuse or cancel Orders at its sole discretion
Reject Orders containing incomplete, inaccurate, or suspicious information

5. Product Information and Availability

All product descriptions, images, and prices are provided for general information purposes only.
Actual products may vary slightly due to manual preparation and ingredient availability.
The Company does not guarantee the continuous availability of all products and reserves the right to modify or discontinue items without prior notice.

6. Pricing and Errors

All prices are stated in Philippine Peso (PHP) and are subject to change without prior notice.
In the event of pricing or typographical errors, the Company reserves the right to:
Cancel the affected Order
Correct the error and request confirmation before proceeding

7. Payment Terms

Payment shall be made exclusively via GCash QR Code.
Orders shall only be processed upon submission and successful verification of a valid proof of payment.
The Company reserves the right to:
Reject unverifiable or fraudulent payment submissions
Cancel Orders where payment confirmation cannot be established

8. Order Confirmation and Fulfillment

An Order is deemed confirmed only upon verification of payment by the Company.
The Company shall exert reasonable efforts to fulfill Orders within the agreed timeframe.
However, the Company shall not be held liable for delays caused by:
High order volume
Supply shortages
Unforeseen circumstances beyond reasonable control

9. Cancellation, Returns, and Refunds

Orders may only be canceled prior to payment verification.
Upon confirmation of payment, all Orders are considered final and non-cancellable.
Refunds shall only be granted under the following conditions:
Failure of the Company to fulfill the Order
Proven error attributable to the Company
The Company reserves the right to evaluate refund requests on a case-by-case basis.

10. Delivery Terms and Risk Transfer

Customers are solely responsible for providing accurate delivery details.
The Company shall not be liable for failed or delayed deliveries resulting from incorrect or incomplete information.
Risk of loss or damage to the product transfers to You upon successful delivery.

11. Acceptable Use of the Service

You agree not to:
Use the Service for any unlawful or fraudulent purpose
Submit false, misleading, or deceptive information
Interfere with or disrupt the integrity or performance of the Website

12. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for:
Any indirect, incidental, or consequential damages
Losses arising from delays, service interruptions, or system errors
Issues resulting from third-party services (e.g., payment platforms or delivery services)

13. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis.
The Company makes no warranties, express or implied, regarding:
The uninterrupted availability of the Service
The accuracy or reliability of content
The suitability of products for specific purposes

14. Force Majeure

The Company shall not be held liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:
Natural disasters
Power outages
Government restrictions
Supply chain disruptions

15. Privacy

Your use of the Service is also governed by the Company's Privacy Policy. By using the Service, You consent to the collection and use of Your Personal Data as outlined therein.

16. Modifications to the Terms

The Company reserves the right to modify or replace these Terms at any time. Changes shall be effective immediately upon posting on the Website.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

18. Contact Information

If You have any questions regarding these Terms, You may contact the Company:
Phone: 09685799024

By accessing and using the Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms and Conditions.

Last updated: April 08, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, processing, storage, and disclosure of Your Personal Data when You use the Service. It also informs You of Your privacy rights and how applicable laws, including the Data Privacy Act of 2012 of the Republic of the Philippines, protect You.

By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions
For the purposes of this Privacy Policy:

• Company (referred to as "the Company", "We", "Us", or "Our") refers to DoughRemi, a sole proprietorship student-owned pastry business located in Bocaue, Bulacan, Philippines.
• Country refers to: Philippines
• Device means any device that can access the Service such as a computer, mobile phone, or tablet.
• Personal Data (or "Personal Information") refers to any information that identifies or can reasonably identify an individual.
• Service refers to the DoughRemi website and ordering platform.
• Website refers to DoughRemi.
• You refers to the individual accessing or using the Service.

2. Scope of the Policy

This Privacy Policy applies solely to information collected through the Service. The Company operates under a guest-ordering system, and no user accounts are created or maintained.

3. Personal Data We Collect

3.1 Personal Information
When You place an order, We may collect the following Personal Data:
Full name
Contact number
Delivery address
This information is necessary to process and fulfill Your Order.

3.2 Payment Information
Payments are conducted via GCash QR Code.
To verify payment, You are required to upload a proof of payment (e.g., screenshot or receipt).
The Company does not collect or store:
Bank account details
GCash login credentials
Passwords or financial authentication data

4. Data We Do Not Collect

The Company does not collect:
Usage Data such as browsing behavior or analytics
Device identifiers or tracking data
Cookies or any similar tracking technologies

5. Purpose of Processing Personal Data

The Company processes Personal Data solely for legitimate and specific purposes, including:
Processing and fulfilling customer Orders
Verifying payment transactions
Communicating order confirmations, updates, and delivery coordination
Responding to inquiries and customer concerns

The Company does not engage in:
Automated decision-making or profiling
Unsolicited marketing communications

6. Legal Basis for Processing

Personal Data is processed based on the following lawful grounds:
Consent – when You voluntarily provide Your Personal Data
Contractual necessity – to fulfill an Order requested by You
Legal obligation – when required by applicable laws and regulations

7. Sharing and Disclosure of Personal Data

The Company does not sell, rent, or trade Personal Data.
Personal Data may be disclosed only under the following circumstances:
Order fulfillment: Limited data may be shared with delivery personnel strictly for completing the Order
Legal compliance: When required by law, court order, or government authority
All disclosures are limited to what is necessary and proportionate to the purpose.

8. Retention of Personal Data

The Company retains Personal Data only for as long as necessary to fulfill its intended purpose:
Order-related data: retained until completion and resolution of any related concerns
Payment verification data: retained temporarily for validation purposes

After such period, Personal Data is:
Securely deleted; or
No longer actively processed
The Company may retain data longer if required by law or for the establishment, exercise, or defense of legal claims.

9. Data Security

The Company implements reasonable administrative, organizational, and technical safeguards to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. The Company cannot guarantee absolute security.

10. Your Rights as a Data Subject

In accordance with applicable laws, You have the right to:
Access Your Personal Data
Request correction of inaccurate or incomplete data
Request deletion or blocking of Your Personal Data
Withdraw consent, where applicable
Requests may be submitted through the contact details provided below.

11. Children's Privacy

The Service is not intended for individuals under the age of 16. The Company does not knowingly collect Personal Data from minors. If such data is identified, it will be promptly deleted.

12. Third-Party Links

The Service may contain links to third-party websites. The Company has no control over and assumes no responsibility for the content, policies, or practices of such websites.

13. Changes to this Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time. Changes shall be effective upon posting on the Website, and the "Last updated" date will be revised accordingly.

14. Contact Us

If You have any questions, requests, or concerns regarding this Privacy Policy, You may contact Us:
Phone: 09685799024

By using the Service, You acknowledge that You have read, understood, and agreed to the terms of this Privacy Policy.