Last updated: April 08, 2026
These Terms and Conditions ("Terms") govern Your access to and use of the DoughRemi website and services (collectively, the "Service"). By accessing or using the Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You must discontinue use of the Service immediately.
1. Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the conditions set forth below. These definitions shall apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of these Terms and Conditions:
- Company (referred to as "the Company", "We", "Us", or "Our") refers to DoughRemi, a sole proprietorship student-owned pastry business located in Bocaue, Bulacan, Philippines.
- Service refers to the DoughRemi website and ordering platform.
- Website refers to DoughRemi's online ordering platform.
- You refers to the individual accessing or using the Service.
- Order means a request submitted by You to purchase products from the Company.
2. Nature and Scope of the Service
The Service is an online platform that allows customers to browse and order pastry products. The Company operates exclusively under a guest-ordering system, and no account registration is required.
The Service is intended for lawful use only and is limited to the functionalities explicitly provided by the Company.
3. Eligibility
By using the Service, You represent and warrant that:
You are at least eighteen (18) years of age; or
You are accessing the Service under the supervision of a parent or legal guardian
4. Ordering and Customer Obligations
When placing an Order, You agree to:
Provide accurate, current, and complete personal information
Ensure that delivery details are correct and accessible
The Company reserves the right to:
Refuse or cancel Orders at its sole discretion
Reject Orders containing incomplete, inaccurate, or suspicious information
5. Product Information and Availability
All product descriptions, images, and prices are provided for general information purposes only.
Actual products may vary slightly due to manual preparation and ingredient availability.
The Company does not guarantee the continuous availability of all products and reserves the right to modify or discontinue items without prior notice.
6. Pricing and Errors
All prices are stated in Philippine Peso (PHP) and are subject to change without prior notice.
In the event of pricing or typographical errors, the Company reserves the right to:
Cancel the affected Order
Correct the error and request confirmation before proceeding
7. Payment Terms
Payment shall be made exclusively via GCash QR Code.
Orders shall only be processed upon submission and successful verification of a valid proof of payment.
The Company reserves the right to:
Reject unverifiable or fraudulent payment submissions
Cancel Orders where payment confirmation cannot be established
8. Order Confirmation and Fulfillment
An Order is deemed confirmed only upon verification of payment by the Company.
The Company shall exert reasonable efforts to fulfill Orders within the agreed timeframe.
However, the Company shall not be held liable for delays caused by:
High order volume
Supply shortages
Unforeseen circumstances beyond reasonable control
9. Cancellation, Returns, and Refunds
Orders may only be canceled prior to payment verification.
Upon confirmation of payment, all Orders are considered final and non-cancellable.
Refunds shall only be granted under the following conditions:
Failure of the Company to fulfill the Order
Proven error attributable to the Company
The Company reserves the right to evaluate refund requests on a case-by-case basis.
10. Delivery Terms and Risk Transfer
Customers are solely responsible for providing accurate delivery details.
The Company shall not be liable for failed or delayed deliveries resulting from incorrect or incomplete information.
Risk of loss or damage to the product transfers to You upon successful delivery.
11. Acceptable Use of the Service
You agree not to:
Use the Service for any unlawful or fraudulent purpose
Submit false, misleading, or deceptive information
Interfere with or disrupt the integrity or performance of the Website
12. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for:
Any indirect, incidental, or consequential damages
Losses arising from delays, service interruptions, or system errors
Issues resulting from third-party services (e.g., payment platforms or delivery services)
13. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis.
The Company makes no warranties, express or implied, regarding:
The uninterrupted availability of the Service
The accuracy or reliability of content
The suitability of products for specific purposes
14. Force Majeure
The Company shall not be held liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:
Natural disasters
Power outages
Government restrictions
Supply chain disruptions
15. Privacy
Your use of the Service is also governed by the Company's Privacy Policy. By using the Service, You consent to the collection and use of Your Personal Data as outlined therein.
16. Modifications to the Terms
The Company reserves the right to modify or replace these Terms at any time. Changes shall be effective immediately upon posting on the Website.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
18. Contact Information
If You have any questions regarding these Terms, You may contact the Company:
Phone: 09685799024
By accessing and using the Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms and Conditions.